Hollyhock Health does not bill insurance. Instead, we operate on a Direct Primary Care (DPC) membership model with simple, transparent pricing.
This means anyone can become a patient whether you have insurance or not. Many of our members still carry insurance for things like hospitalization, specialist visits, or emergencies, while using Hollyhock Health for the majority of their everyday primary care needs. We’re also happy to help you explore insurance options that pair well with the DPC model and may help lower your overall healthcare costs.
By removing insurance billing from the clinic, we’re able to spend more time with patients, simplify the healthcare experience, offer more direct access to your provider, and keep your costs to a minimum.
Many of our patients already have insurance, they simply want better access to their primary care provider.
Having insurance doesn’t always mean you have easy access to care. Many people find themselves waiting weeks for an appointment, spending a few rushed minutes with a provider, or being sent to urgent care for concerns that could have been handled by their primary care office.
Direct Primary Care is designed to change that experience.
For example, imagine you wake up with a painful sinus infection before an important trip. Instead of waiting days for an appointment or heading to urgent care, you can reach out directly and often be seen the same day.
Or maybe you're on vacation and your child wakes up with a rash you're not sure about. Instead of trying to find an unfamiliar urgent care clinic, you can send a quick message and get guidance from someone who already knows your family.
In many cases, an entire year of membership costs less than the annual deductible of many insurance plans, saving families hundreds, and sometimes thousands, of dollars each year.
Your membership covers most primary care services, including:
• longer, unrushed appointments
• same- or next-day visits when available
• preventive care
• management of chronic conditions
• direct communication with your provider when questions arise
• coordination of care with specialists when needed
Members also have access to significantly discounted pricing on many labs, imaging, and medications through our partner networks.
Our goal is to make healthcare feel simple, more accessible, and centered around the relationship between you and your provider.
If additional testing or medications are needed, we can often help arrange them at wholesale or discounted pricing through our partner labs, imaging centers, and pharmacies.
Because we are not restricted by insurance billing requirements, we’re able to focus on helping patients access the testing and treatments they need in the most cost-effective way possible.
Many patients are pleasantly surprised by how affordable labs and medications can be when purchased outside of the traditional insurance system.
Many of our members felt the same way before joining.
The value of Direct Primary Care isn’t just how often you visit the office, it’s knowing you have easy access to your provider when something unexpected comes up.
If you’re like most people, there have probably been times when you thought about reaching out for help but decided not to. Maybe it felt too complicated to schedule an appointment, you weren’t sure what the visit would cost, or you found yourself wondering, “Am I really sick enough to go in?”
Direct Primary Care removes many of those barriers. When questions come up, whether it’s a lingering headache, unusual fatigue, or a respiratory infection that suddenly appears while you're on vacation, you can reach out without worrying about surprise bills or navigating a complicated system.
This makes it easier to stay ahead of health concerns instead of waiting until something becomes serious enough to require a trip to the emergency room.
Many members find the real value isn’t how often they need care, it’s the peace of mind of knowing their provider is accessible when they do.
If the current model of care just isn't living up to your expectations, we'd love to have you experience the Hollyhock difference!